Policies, Rules & Procedures

The Carol Stream Park District governed by local, state, and federal laws and regulations. The following are documentation of some of these policies, rules, and procedures.


Participant Code of Conduct


Participants and spectators are expected to exhibit appropriate behavior at all times. The following guidelines have been developed to make park district programs safe and enjoyable for all participants and spectators. Additional rules may be developed for particular programs and athletic leagues as deemed necessary by staff.

Participants and spectators shall:

  • Show respect to all participants, staff and volunteers.
  • Shall not harass or intimidate through the use of words, foul language, gestures, body language or menacing behavior.
  • Refrain from causing bodily harm to other participants or staff.
  • Show respect for equipment, supplies and facilities.
  • Shall not demonstrate any sexual activity or sexual suggestiveness.
  • Shall not carry or conceal weapons or devices that may be used as a weapon.
  • Shall not use or be in possession of illegal chemicals or alcohol on park district property without proper permits.
  • Shall not display any other unacceptable behavior including inappropriate dress.


A positive approach will be used. The Carol Stream Park District reserves the right to dismiss a participant or spectator if it is in the best interest of the park district. Each situation will be evaluated on its own merit.

Parent Code of Conduct

Parents of children participating in youth sports programs are expected to adhere to the following Code of Conduct and can be held accountable when not doing so.

The Carol Stream Park District reserves the right to take appropriate disciplinary action involving any parent/guardian in violation of the code of conduct.

By my child participating in this program, I acknowledge that I have read, understand, and will do my best to fulfill the promises made herein.

I hereby pledge to provide positive support, care, and encouragement for my child and all children participating in youth sports by adhering to the Parent Code of Conduct in the following ways:

I will lead by example through:

  • Encouraging good sportsmanship and positive support for all coaches, players, opponents, opposing fans, and official at every game, practice, or other youth sporting event.
  • I understand the importance of setting a good example for my child as children are influenced by those surrounding them.

I will act responsibly and do my best to assure that:

  • My child gets to practice and games on time. I understand that my child needs to be on time to assure adequate warm-up and that arriving late can be embarrassing for my child. I will assure my child is picked up from all games and practices on time. By doing this, I send a message to my child that he/she is my top priority as well as showing respect for the coach.
  • I place the emotional and physical well being of my child ahead of a win. I will help to create an environment that builds a culture where winning is not defined by outcome of competition, but by the individual needs of the children. I understand that children are born with different abilities, and that it is not important how my child compares to others, but that he/she is given the opportunity to display their personal best.
  • My child has a positive and educational youth sport experience, and the number one reason children play sports is to have fun. I understand and will remember that the game is for the players, not the adults, and will keep that in perspective.
  • I will demand a sports environment that is free from tobacco, and I will refrain from its use at all youth sporting events. I understand every child deserves to play in a healthy and safe environment.

I will display appropriate behavior. I understand that violations of the following codes may jeopardize my privilege to attend all youth sports activities:

  • I will treat each coach, player, opponent, opposing fan, official, or administrator with respect and dignity, and will refrain from making negative comments, using profanity, intimidation tactics, and/or inappropriate language toward all in the presence of children.
  • I understand that by voicing negative comments, I can poorly impact my child’s motivation and overall experience.
  • I understand that I will only use social media in positive manner in regards to the league. Negative comments towards coaches, players, teams, fans, or officials will not be tolerated.

Terminal Behavior

I understand that violations of the following codes may result in immediate dismissal of my privilege to attend all youth sports activities:

  • I will demand a sports environment that is free from drugs, and I will refrain from their use at all youth sporting events. I understand every child deserves to play in a healthy and safe environment.
  • I will refrain from initiating or participating in any form of verbal or physical assault toward any coach, player, opponent, opposing fan, official, or administrator.

Violations of the Parent Code of Conduct will result in written documentation, advisory consultation and possible disciplinary action. The following outlines the disciplinary procedures of the Carol Stream Park District:

Conduct Codes A and B

  • Any violation under Codes A and/or B will result in verbal consultation by Park District Staff.
  • Additional violations under Codes A and/or B will result in further disciplinary actions.

Conduct Code C

  • Any violation under Code C will result in a consultation between a Park District Staff person and the parent. Suspension from attending youth sports may accompany.
  • A second violation under Code C may result in termination of that parent’s privilege to attend youth sporting activities.

Conduct Code D

  • Any violation under Code D may result in termination of that parent’s privilege to attend youth sporting activities .

Print Parent Code of Conduct

Fun For Everyone

Equal Access

No participant or spectator shall, on the basis of race, sex, creed, national origin or disability, be denied equal access to programs, activities, services or benefits, or be limited in the exercise of any right, privilege, advantage or opportunity.

Inclusion Services

The Western DuPage Special Recreation Association is an extension of the Carol Stream Park District and provides year- round recreational programs to individuals of all ages with special needs. Carol Stream Park District partners with the Western DuPage Special Recreation Association (WDSRA) for inclusion services that are designed to provide the least restrictive environment while providing the maximum opportunity to participate in regular Park District programs. WDSRA provides a fun, safe environment for more than 4,500 children, teens, and adults to choose from over 1,500 programs, trips, and special events throughout the year. Programs everyone to participate at their own ability level. There is no charge for WDSRA’s support. To register for services, simply indicate that special accommodations are needed on the Park District registration form. If you have questions, contact WDSRA at 630-681-0962. Two-week advance notice is requested for inclusion support.

Equity Statement

Carol Stream Park District provides programs, activities and facilities without discrimination or segregation on the grounds of race, color, religion, national origin, veteran status, age, handicap or disability, sexual orientation or gender.

Americans with Disabilities Act

Americans with Disabilities Act (ADA) prohibits discrimination on the basis of a disability. Carol Stream Park District will make reasonable accommodations in recreation programs to enable participation by an individual with a disability that meets essential eligibility requirements for that leisure program and facilities. If you have questions or believe you have been unfairly discriminated against by the Park District, call 630-784-6100. Those who use the Telecommunications Device for the Deaf use 800-526-0844.

Financial Assistance

We offer financial assistance for qualified Carol Stream Park District resident children and seniors. Confidential applications are available at Fountain View and Simkus Recreation Centers.

Participating In Our Activities

How to Register

  • Online
  • In Person or by Mail – Pay by cash, check or credit card at Simkus Recreation Center (849 W. Lies Rd, Carol Stream, IL 60188) or at Fountain View Recreation Center (910 N Gary Ave, Carol Stream, IL 60188).


Full payment for most programs is due at the time of registration. Payment may be made by cash, check or credit card (Visa/MC/AMEX/DISC). Make checks payable to the Carol Stream Park District. There is a $20 fee for returned checks.

Avoid Cancelation

Most classes need a set minimum number of participants to be able to run them. Please register at least a week before the start date.

Program Capacity

All programs have minimum and maximum enrollments. If the minimum enrollment is not met one week prior to the program date, the Park District may have to cancel, postpone or consolidate the program with another program. If the program is cancelled, full credits will be issued.

Waiting Lists

Once the maximum enrollment is met for a class, a waiting list will be formed. We will create additional classes when feasible and you will be contacted. Credits will be processed after the first class. Payment is due when being waitlisted. Credits will be issued after the first class for those who are not able to be registered.


The Park District does not carry medical or accident insurance for program participants or park patrons. Review your personal health insurance plan to be certain that you and your family have proper coverage.

Register Online

Refund and Withdrawal Policy

It is the District’s intent to provide quality recreation programs and services. The District recognizes however, that there may be occasions when the event/service doesn’t match a customer’s needs, or when the customer is unable to participate in an activity. For those occasions, the following withdrawal policy will apply.

  • All requests for refunds will be assessed a ‘Service Fee’ of 10% of the original, total registration fee – $5 minimum / $50 maximum. Or 10% of remaining credit balance – $5 minimum / $50 maximum.

  • No refunds under $5; credit will be placed on account.

  • For monthly/quarterly payments, or memberships, there is no refund of the prior or current period; a cancellation of the future months’ charges will be allowed.

  • No refunds after 2nd meeting of class/program.

  • Forever Young Programs – Service Fee will apply after the payment deadline, and refunds may be issued prior to the event as long as Supervisor approval is given.

  • No refunds after event.

  • No refund of annual memberships including but not limited to: Walking Track, Lap
    Swim, Coral Cove Water Park, or Bark Park.

Exceptions in which a Withdrawal Service Fee will not be assessed:

  • Medical note exception is valid any time prior to the start of the last class and will not be subject to a ‘Service Fee’; a prorated refund or credit will be issued.

  • Transferring to another program in lieu of receiving a refund. The credit available to transfer towards another program will be calculated on the prorated balance from the original registration.

  • Leaving on account in lieu of receiving a refund. If funds are not used by the end of any calendar year, the credits will be returned less the applicable ‘Service Fee’.

Refunds are not offered:

  • if participant did not attend all or any portion of the class/program (forgot about class, moved and did not withdraw)

  • for Summer Camp, ActivKids, or Preschool because participant’s vacation, illness, or any other absence

  • for returned (new or used) uniforms or costumes

  • for Enrollment, Administration, Registration, or Annual Fees; nor for Tickets

  • for Punch Passes (that have no expiration date) includes Pool, Open Gymnastics, Open Baton

  • for “Private” Recreational Packages: Personal Fitness Packages, Customized/Private Swim Lesson Packages, Private Voice, Private Gymnastics Lessons

  • for trips – no refund unless customer provides a replacement. If replacement is found, Service Fee will still be assessed to the original participant

  • for Adult Athletic Leagues –if a team chooses to drop out

Additional Notes: No prorated registration, enrollment, or administration fee for late registrants.


Tobacco Free Policy

The Carol Stream Park District’s philosophy is to promote health and a clean air environment. A Tobacco Free Policy was adopted by the Park District Board of Commissioners at the September 26, 2016 meeting. The use of any and all tobacco products is prohibited in all park district buildings, facilities and parks.  Smoking is no longer allowed 15 feet from the building, and all smoking containers outside park district facilities have been removed. Smokers must be off of park district property completely.

Section 27: Smoking and Matches

Smoking, Use of E-Cigarettes, Use of Tobacco, and Use of Matches in Any Form in Buildings Prohibited.

  • No person shall smoke any cigar, cigarette, or pipe on or within any building located on Park District Property in violation of the “Smoke Free Illinois Act” 410 ILCS 82/1 et seq, as may be amended from time to time.  No Person shall smoke or otherwise use any e-cigarette on or within any building located on Park District Property.  For purpose of this Ordinance, “e-cigarette” is defined as any battery-operated device that contains cartridges filled with a combination of nicotine, flavor, and chemicals that are turned into vapor which is inhaled by the user.
  • No person shall use tobacco in any of its forms, including but not limited to any smokeless, spit, or spitless, dissolvable or inhaled tobacco products, dip, chew, or snuff on or within any building located on Park District Property.
  • No person shall light matches, lighters, or other devices capable of starting a fire in any building or any part of the Park System except for the purpose of lighting a grill at locations designated for that purpose, or as otherwise allowed by express written permission of the District.

Smoking Use of E-Cigarettes, and Use of Any Tobacco Products in All Outdoor Areas Prohibited.
No person shall smoke any cigar, cigarette, or pipe in or on any Park District park, facility, parking lot, or trail. No person shall use tobacco in any of its forms, including but not limited to smokeless, spit or spitless, dissolvable or inhaled tobacco produces, dip, chew, or snuff in or on any Park District park, facility, parking lot or trail.

Any person found guilty of violating this Ordinance may be fined not less than $100 or more than $250 for each offense.

No person shall smoke any marijuana, hashish or opium or any other illegal substance in any place in the park system, nor shall any person discard any lighted or unlighted match, cigar, or cigarette in any place in the park system.

Any Ordinance in conflict with this Ordinance is hereby repealed to the extent of such conflict.

If any portion of the Ordinance is found to be invalid by a court of the competent jurisdiction, that portion shall be served from the Ordinance and the rest of the Ordinance shall be considered to be in full force and effect.

Effective Date
This ordinance shall be effective from and after its approval and publication as provided by law.

Park Rules and Regulations Ordinance

This is Ordinance #411 of the Carol Stream Park District that states the regulations and restrictions governing the use of the park system.

Read Ordinance

Photography Policy

Carol Stream Park occasionally takes photographs and videos of participants at our parks or facilities, in park district programs, classes or events for marketing purposes.


The Carol Stream Park District staff has made every effort to prepare our marketing material as accurately as possible, however, errors can occur. Circumstances may require that adjustments be made to programs, fees, schedules, etc. The Park District reserves the right to make any such adjustments. The Carol Stream Park District apologizes for any inconvenience these errors may cause.

Lost & Found

Contact us if you lost something at one of our parks (630-784-6107) or facilities (630-784-6100).