The Carol Stream Park District governed by local, state, and federal laws and regulations. The following are documentation of some of these policies, rules, and procedures.
Participants and spectators are expected to exhibit appropriate behavior at all times. The following guidelines have been developed to make park district programs safe and enjoyable for all participants and spectators. Additional rules may be developed for particular programs and athletic leagues as deemed necessary by staff.
Participants and spectators shall:
A positive approach will be used. The Carol Stream Park District reserves the right to dismiss a participant or spectator if it is in the best interest of the park district. Each situation will be evaluated on its own merit.
Parents of children participating in youth sports programs are expected to adhere to the following Code of Conduct and can be held accountable when not doing so.
The Carol Stream Park District reserves the right to take appropriate disciplinary action involving any parent/guardian in violation of the code of conduct.
By my child participating in this program, I acknowledge that I have read, understand, and will do my best to fulfill the promises made herein.
I hereby pledge to provide positive support, care, and encouragement for my child and all children participating in youth sports by adhering to the Parent Code of Conduct in the following ways:
I will lead by example through:
I will act responsibly and do my best to assure that:
I will display appropriate behavior. I understand that violations of the following codes may jeopardize my privilege to attend all youth sports activities:
I understand that violations of the following codes may result in immediate dismissal of my privilege to attend all youth sports activities:
Violations of the Parent Code of Conduct will result in written documentation, advisory consultation and possible disciplinary action. The following outlines the disciplinary procedures of the Carol Stream Park District:
Conduct Codes A and B
Conduct Code C
Conduct Code D
No participant or spectator shall, on the basis of race, sex, creed, national origin or disability, be denied equal access to programs, activities, services or benefits, or be limited in the exercise of any right, privilege, advantage or opportunity.
The Western DuPage Special Recreation Association is an extension of the Carol Stream Park District and provides year- round recreational programs to individuals of all ages with special needs. Carol Stream Park District partners with the Western DuPage Special Recreation Association (WDSRA) for inclusion services that are designed to provide the least restrictive environment while providing the maximum opportunity to participate in regular Park District programs. WDSRA provides a fun, safe environment for more than 4,500 children, teens, and adults to choose from over 1,500 programs, trips, and special events throughout the year. Programs everyone to participate at their own ability level. There is no charge for WDSRA’s support. To register for services, simply indicate that special accommodations are needed on the Park District registration form. If you have questions, contact WDSRA at 630-681-0962. Two-week advance notice is requested for inclusion support.
Carol Stream Park District provides programs, activities and facilities without discrimination or segregation on the grounds of race, color, religion, national origin, veteran status, age, handicap or disability, sexual orientation or gender.
Americans with Disabilities Act (ADA) prohibits discrimination on the basis of a disability. Carol Stream Park District will make reasonable accommodations in recreation programs to enable participation by an individual with a disability that meets essential eligibility requirements for that leisure program and facilities. If you have questions or believe you have been unfairly discriminated against by the Park District, call 630-784-6100. Those who use the Telecommunications Device for the Deaf use 800-526-0844.
We offer financial assistance for qualified Carol Stream Park District resident children and seniors. Confidential applications are available at Fountain View and Simkus Recreation Centers.
Full payment for most programs is due at the time of registration. Payment may be made by cash, check or credit card (Visa/MC/AMEX/DISC). Make checks payable to the Carol Stream Park District. There is a $20 fee for returned checks.
Most classes need a set minimum number of participants to be able to run them. Please register at least a week before the start date.
All programs have minimum and maximum enrollments. If the minimum enrollment is not met one week prior to the program date, the Park District may have to cancel, postpone or consolidate the program with another program. If the program is cancelled, full credits will be issued.
Once the maximum enrollment is met for a class, a waiting list will be formed. We will create additional classes when feasible and you will be contacted. Credits will be processed after the first class. Payment is due when being waitlisted. Credits will be issued after the first class for those who are not able to be registered.
The Park District does not carry medical or accident insurance for program participants or park patrons. Review your personal health insurance plan to be certain that you and your family have proper coverage.
It is the District’s intent to provide quality recreation programs and services. The District recognizes however, that there may be occasions when the event/service doesn’t match a customer’s needs, or when the customer is unable to participate in an activity. For those occasions, the following withdrawal policy will apply.
All requests for refunds will be assessed a ‘Service Fee’ of 10% of the original, total registration fee – $5 minimum / $50 maximum. Or 10% of remaining credit balance – $5 minimum / $50 maximum.
No refunds under $5; credit will be placed on account.
For monthly/quarterly payments, or memberships, there is no refund of the prior or current period; a cancellation of the future months’ charges will be allowed.
No refunds after 2nd meeting of class/program.
Forever Young Programs – Service Fee will apply after the payment deadline, and refunds may be issued prior to the event as long as Supervisor approval is given.
No refunds after event.
No refund of annual memberships including but not limited to: Walking Track, Lap
Swim, Coral Cove Water Park, or Bark Park.
Exceptions in which a Withdrawal Service Fee will not be assessed:
Medical note exception is valid any time prior to the start of the last class and will not be subject to a ‘Service Fee’; a prorated refund or credit will be issued.
Transferring to another program in lieu of receiving a refund. The credit available to transfer towards another program will be calculated on the prorated balance from the original registration.
Leaving on account in lieu of receiving a refund. If funds are not used by the end of any calendar year, the credits will be returned less the applicable ‘Service Fee’.
Refunds are not offered:
if participant did not attend all or any portion of the class/program (forgot about class, moved and did not withdraw)
for Summer Camp, ActivKids, or Preschool because participant’s vacation, illness, or any other absence
for returned (new or used) uniforms or costumes
for Enrollment, Administration, Registration, or Annual Fees; nor for Tickets
for Punch Passes (that have no expiration date) includes Pool, Open Gymnastics, Open Baton
for “Private” Recreational Packages: Personal Fitness Packages, Customized/Private Swim Lesson Packages, Private Voice, Private Gymnastics Lessons
for trips – no refund unless customer provides a replacement. If replacement is found, Service Fee will still be assessed to the original participant
for Adult Athletic Leagues –if a team chooses to drop out
Additional Notes: No prorated registration, enrollment, or administration fee for late registrants.
The Carol Stream Park District’s philosophy is to promote health and a clean air environment. A Tobacco Free Policy was adopted by the Park District Board of Commissioners at the September 26, 2016 meeting. The use of any and all tobacco products is prohibited in all park district buildings, facilities and parks. Smoking is no longer allowed 15 feet from the building, and all smoking containers outside park district facilities have been removed. Smokers must be off of park district property completely.
Smoking, Use of E-Cigarettes, Use of Tobacco, and Use of Matches in Any Form in Buildings Prohibited.
Smoking Use of E-Cigarettes, and Use of Any Tobacco Products in All Outdoor Areas Prohibited.
No person shall smoke any cigar, cigarette, or pipe in or on any Park District park, facility, parking lot, or trail. No person shall use tobacco in any of its forms, including but not limited to smokeless, spit or spitless, dissolvable or inhaled tobacco produces, dip, chew, or snuff in or on any Park District park, facility, parking lot or trail.
Any person found guilty of violating this Ordinance may be fined not less than $100 or more than $250 for each offense.
No person shall smoke any marijuana, hashish or opium or any other illegal substance in any place in the park system, nor shall any person discard any lighted or unlighted match, cigar, or cigarette in any place in the park system.
Any Ordinance in conflict with this Ordinance is hereby repealed to the extent of such conflict.
If any portion of the Ordinance is found to be invalid by a court of the competent jurisdiction, that portion shall be served from the Ordinance and the rest of the Ordinance shall be considered to be in full force and effect.
This ordinance shall be effective from and after its approval and publication as provided by law.
Carol Stream Park occasionally takes photographs and videos of participants at our parks or facilities, in park district programs, classes or events for marketing purposes.
The Carol Stream Park District staff has made every effort to prepare our marketing material as accurately as possible, however, errors can occur. Circumstances may require that adjustments be made to programs, fees, schedules, etc. The Park District reserves the right to make any such adjustments. The Carol Stream Park District apologizes for any inconvenience these errors may cause.
Contact us if you lost something at one of our parks (630-784-6107) or facilities (630-784-6100).