Preschool Parent Handbook

Early bird deadline extended to August 14 for the 2020-2021 school year!
Registration now available online and by email, mail and in-person.

Welcome to our Preschool Program!

This information is a general overview of the program’s procedures. If your child has a special needs, contact the preschool office at 630-784-6140 as soon as possible so appropriate arrangements can be made to accommodate your child.

NOTE: Red text highlights the current modified preschool operations for the 2020-2021 school year. These new procedures and requirements may change at any time in order to maintain the safest environment possible for our participants and staff. We appreciate you abiding by all guidelines as we work together to resume preschool operations.

At School

Cleaning Procedures

  • The facility is cleaned on a daily basis.
  • Bathrooms will be cleaned throughout the day.
  • An electrostatic mister will be used daily to help disinfect the facility each day.
  • Preschool teachers and park district staff will clean/sanitize all toys and classroom surfaces daily.
  • Staff will regularly wipe high-touch surfaces throughout the day.
  • After general items (blocks, puzzles, and manipulatives) are used by a student, they will be placed in a bin and cleaned/disinfected for the next day’s class to use.


  • All soft toys and surfaces will be removed from classrooms.
  • Students will be given an assigned seat within the classroom.
  • Circle time will take place with each student sitting at their assigned seat.

Hand Washing & Sanitizing

  • Students will wash or sanitize their hands upon arrival, throughout class time, before and after outdoor play, and prior to dismissal.

Playground Time

  • One class on each playground at any given time.
  • Classes will use the door in their classroom to enter and exit the playground area.
  • Ride-on toys will be sanitized between uses.
  • Students will sanitize their hands before and after playground time.

Special Guests

We are not currently allowing parents, visitors, or special guests into the facility.

Field Trips

We are not currently planning field trips.

Special Events

You will be updated if any events are scheduled which meet our safety guidelines.

Safety Drills

Safety drills may be scheduled throughout the school year to prepare participants for how to act in an emergency situation. Practice drills include fire drills, tornado drills and lockdown. These dates will be noted in the monthly newsletter.

School Pictures

More information will be available regarding school pictures after the start of the school year.

Drinking Fountains

Drinking fountains will not be available. Participants should bring a pre-filled reusable water bottle.

Attire & Personal Belongings

What to Bring

  • Face covering
  • Filled reusable water bottle
  • Backpack

Attire & Belongings

Face coverings, provided by parents, will be worn at all times that students cannot maintain 6ft. of social distancing.

  • To prepare for preschool, we ask parents to take time each day with their preschooler wearing a face covering, and gradually increase the length of time that a face covering is worn.
  • All face coverings should fit snugly over a student’s nose and mouth.

Casual play clothes and gym shoes are recommended; we have a lot of fun activities planned where children may be on the go. Jackets are also recommended for inclement weather days.

Apply sunblock prior to arrival; activities may be planned on-site outdoors.

Clearly label backpacks, coats, hats and gloves with your child’s first and last name.

Other personal items from home (toys, etc.) are not permitted.

Snacks will not be provided and are not permitted. On occasion, activities involving food may be planned.

Drop-Off & Pick-Up

Drop-off/Pick-up Process

The parking lot entrance is located on the west side of the building on the south side of the street. Left turn into the parking lot is not permitted between 8:00 am and 4:00 pm.

There are two spots available within the drop-off/pick-up zone. Children may only exit and enter their vehicles in this designated zone and should have their seatbelts on at all times outside of the designated zone.

Schedule will be staggered for drop off/pick up so that only one class is dropping off/picking up at a time.

  • Drop off begins 15 minutes prior to your scheduled class time.
  • Pick up ends 15 minutes after your scheduled class time.
  • A colored flag will be displayed to signify when drop off/pick up has begun.

During drop off, Park District staff will ask COVID-19 wellness screening questions.

Parents will need to exit their vehicle during drop off and pick up to quickly help their child in/out their vehicle. Parent and child will need to wear a face covering during this process. Staff will not assist with buckling and unbuckling.

Preschoolers will be escorted to and from the classroom and will not congregate in the vestibule.

Parents are not allowed in the building.

  • If a student is dropped off or picked up late they must call the facility for staff assistance.
  • Phone number will be posted on the door of Elk Trail Recreation Center.

Students will wash their hands before they enter their classroom.

Parents should be prepared to show ID through their passenger side window for pick up.

If possible, please position your child’s safety seat on the passenger side of your vehicle. This will help to avoid staff and children from having to walk through the parking lot.

In order to keep the drop-off/pick-up process on schedule, do not address concerns with your child’s instructor during this time. If you have questions for an instructor, call the Preschool Office at 630-784-6140 to schedule an appointment for a conference call or virtual meeting.

Late Pick-Ups

If you are late picking up your child, a late fee of $5.00 for the first ten minutes (or any portion thereof) and $1.00, per minute after the first ten minutes will be charged per child. The Late Pick-Up Fee will be placed on your park district account. If late pick-up becomes habitual, you will run the risk of your child being removed from the program.

Emergency Contact & Release

  • Only authorized individuals listed on each participant Emergency Contact and Release Form will be permitted to pick up a child.
  • Authorization for release is accepted ONLY from parent/guardian(s) with primary custody.
  • Parents/guardians are responsible for informing the Preschool Coordinator of any changes to primary custody, restraining orders, or any other situations or changes that may affect the participant.
  • Parents/guardians are responsible for notifying the Preschool Coordinator with changes to the Emergency Contact and Release Form.
  • At least one person other than the parents/guardians within 20 minutes of the facility is required as an authorized pick-up in case of illness or emergency.

Health & Wellness

New Wellness Standards

Parents must conduct a wellness check with their child prior to arrival at the preschool program.

Current symptoms include: Fever of 100.4+ degrees or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea.

Refer to the CDC website as the list of symptoms is updated occasionally.

Children cannot attend if they:

  • Are displaying any COVID symptoms, have tested positive for COVID-19, or are awaiting test results.
  • Have been in close contact with someone who has tested positive for COVID-19.
  • Close contact includes a person in their household or someone they were within 6’ of for 15+ minutes.

If a child displays COVID symptoms after arrival, they will be isolated until pick-up. They should be picked up as immediately as possible. At least one authorized pick-up person besides the parents/guardians is required within 20 minutes of the facility. 

Children with COVID symptoms can return with a note from a medical professional stating they acknowledge the symptom displayed in class but that the child is approved to return to the program.

Participants who are suspected of having COVID-19, test positive, or have come into close contact with someone who is COVID-positive in the last 14 days must report this information to the Recreation Supervisor so proper protocol can be followed. Children in any of these circumstances will not be permitted to attend preschool until the required isolation period has been met.

Absentee Reporting Procedures

For the safety of the children enrolled in our preschool program, we request notification any day your child will not be attending the program. A call is not necessary on a scheduled “No School” day. Please see the school year schedule for a list of days off. To report an absence:

  • Call the Preschool Attendance Line to leave a message at 630-784-6140
  • Fill out the form below.
Preschool Absentee

Health & Medical Emergency Procedures

The Carol Stream Park District continually strives to create a safe and fun environment for your child to be in. However, at times the occasional accident may occur. Below is our procedure regarding notifying parents/guardians of any such incidents:

Minor Injury/ Illness

  • Staff will administer simple basic first aid; band-aid and/or ice pack as necessary according to staff training.
  • You will be notified when you arrive at pick-up your child if such aid was issued.

Injury/ Illness Requiring More Attention In addition to the steps above…

  • We will attempt to contact you or your emergency contacts in the event you are unreachable.
  • A park district accident report may be completed.

More Serious Injury/ Illness In addition to the steps above…

  • Paramedics will be called to handle serious injuries.
  • Emergency transportation may be arranged as deemed necessary or your child may need to be picked up as immediately as possible. In addition, we will attempt to contact you immediately at any time upon your child’s request.
  • If your child needs emergency medical care, we will accompany them and a parent/guardian must meet us at the medical facility as immediately as possible.

In the case that a student in our preschool program contracts a contagious ailment such as strep throat, head lice, the flu, etc., a Health Alert will be sent.

A child must receive appropriate treatment, depending on the condition, before returning to the program and may require a medical release from a physician before returning.

Dispensing Medication Procedures

Strict policies have been put in place regarding the dispensing of medication to participants. These steps must be taken if a participant is required to receive medication while in the program. This includes restrictions for cough drops, vitamins, pain relievers, and over the counter or prescription drugs. Parents/Guardians are required to complete a “Permission to Dispense Medication Form” for any and all medication to be administered to participants by Carol Stream Park District staff or the participant themselves.

Prescription Drugs / EpiPen- Controlled by Instructors

Parent/Guardian will provide the Carol Stream Park District staff with the child’s medication in the original container with a prescription label that includes the patient’s name, physician name, pharmacy name, name of the medication and complete dosage information. The proper dosage for the day should be sent in the original container each day.

  • Medication will be stored in a secure area and at a temperature consistent with the package instructions. If the program is held outside, staff will carry the medication with their emergency kit.

Inhaler—Controlled by the child for self-administration

  • Medication must be in the original container with a prescription label that includes the patients name, physician’s name, pharmacy name, name of the medication and complete dosage information.
  • Parent/Guardian must have the “Self-Administration of Asthma Medication” portion of the Permission to Dispense Medication form completed and signed by a Physician, Physician Assistant, or Advanced Practice R.N

Special Needs

If your child has any special medical, physical, psychological  and/or emotional needs please list them in detail on your registration material. Lack of information may adversely affect the Park District’s ability to accommodate the needs of your child and may necessitate that participant’s removal from the program. Carol Stream Park District is not responsible for any injuries, complications, damages, or losses due to withheld information. Accommodations may be made to assist your child. Two-week notification is required for all children requesting inclusion services. Please note all special needs your child requires on the Emergency Information Form.

Bathroom Procedures

All participants must be toilet-trained and are responsible for all of their own toileting needs. Children may use the bathroom at any time during the school day. Encourage your child to tell the instructor if they need to use the bathroom to avoid accidents.

  • Instructors will not accompany children into the bathroom; Instructors will stand outside the door.
  • Instructors will not wipe bottoms.
  • Instructors may assist with buttons, snaps, zippers and belts.
  • Diapers are not permitted.
  • Parent/guardian will be called to come in and tend to bathroom accidents. Clothes may not be sent in for participants to change themselves.
    • If there is a bathroom accident, the student will need to leave the building. They can be changed and brought back, or stay home for the remainder of class time.


As with all Carol Stream Park District programs, the Preschool Program does not provide insurance coverage for participants. Parents should check their individual insurance policy for coverage.


The park district preschool curriculum reflects the Illinois Early Learning Standards and Common Core Standards and aids children in developing pre-kindergarten skills including letter and name recognition, listening, healthy habits, cooperative play, fine motor skills and socialization skills. The classes are structured around academic and holiday themes that will enhance learning and fun. We value the diversity of our community and lessons and crafts are incorporated to acknowledge various cultures. The experiences are both educational and recreational, which aid in social, physical, intellectual and emotional growth.

Our Preschool Program can help a child:

  • Enhance socialization skills
  • Build self-esteem and confidence
  • Develop kindergarten readiness skills
  • Learn in a nurturing environment
  • Explore new horizons
  • Gain a sense of independence
  • Have fun!

Practice Fun Sheets

Practice fun sheets are sent home on a weekly basis. These sheets are completely optional and do not have to be returned. The goal for these sheets is to help reinforce the recognition of letters, numbers, shapes and colors that they are learning about in their classroom.

Parent-Instructor Communication

Communication between parents and preschool program staff is very important. To help keep parents informed, preschool program information is maintained and available on the park district website at www.csparks.org/preschool. The “Learn With Us Monthly Newsletter” is sent via email at the beginning of each month and includes the monthly calendar, important information and upcoming events.

Conferences and Progress Reports

Progress reports are completed twice a year and will go home in mid-January and again in May. The progress report highlights skills that area School Districts would like incoming kindergarteners to possess. Parent-Instructor conference/phone conference will be requested by your child’s instructor if they deem it necessary.

School Supplies

School supply list will be sent to registrants in August.

A plastic shoe box sized bin will be required so that each student’s supplies can be kept separately from one another and only used by that student.

Label all individual supplies and your child’s supply bin.

Classroom Size

Our programs operate with an instructor to student ratio

  • Preschool Prep: 1:8
  • 3 Year Old, 4 Year Old & Kindergarten Readiness: 1:10

Our goal is to accommodate as many children as possible, but still provide a quality experience. Program ratios are subject to change and may be adjusted based on the availability of staff and space. The Park District reserves the right to set and/or readjust minimum and maximum program attendance/ per site throughout the school year in order to maintain the safety, structure, and integrity of the program as a whole.

Behavior & Discipline

Behavior Guidelines

Discipline is carried out in a way to help your child develop self-control and assume responsibility for their behavior. It is kind and gentle, yet firm. The behavior guidelines are based on five overall rules:

  1. Children may not hurt or disturb others, verbally or physically.
  2. Children must respect others and all property.
  3. All children must be safe. They may not place themselves or others in dangerous situations.
  4. Children are responsible for their actions and belongings.
  5. All children need to listen to and respect the staff.

Parents are also asked to follow these guidelines.

Discipline Procedures

Our goal is to guide the children in skills designed to help them become competent, contributing, problem-solving members of their world. In order to provide a safe and fun environment for your child, the staff will on a daily basis utilize a few basic “child management techniques”. The staff will use the following methods:

  • Redirection with uncooperative children to engage them in another activity or redirect the entire activity in a more wholesome direction.
  • Encourage the children to work out their own solutions to disputes.
  • Help the children to understand each other’s actions.

If redirection does not solve the conflict, the children are given a verbal warning, followed by a time-out. If the problems continue to occur, parents will be notified with a note home and are encouraged to help remedy the situation. A child may be suspended from the program for physically harming another person, damaging property or failure to follow safety rules. The Carol Stream Park District reserves the right to immediately remove any child from the program who acts in a manner deemed as unacceptable or inappropriate.


Childcare Expense Statements

Receipts can be issued upon request as well as a Statement of Account which includes all registrations and payments to CSPD for a given period of time. A Tax ID Letter is available. The Carol Stream Park District is not responsible or liable for determining childcare expenses.

Registration Procedures

Our goal is to accommodate as many families as possible. The Carol Stream Park District reserves the right to adjust minimums/maximums and locations based on the availability of space, staff, and enrollment in order to maintain the safety, structure and integrity of the program as a whole. All registrations are subject to acceptance based on program availability, proper completion of registration material, payment status and history, and the Carol Stream Park District’s ability to meet any special needs of the participant.

Registration Policy

All registrations are subject to acceptance based on program availability, completion of registration forms, receipt of first payment fee and the park district’s ability to meet any special needs the participant may have.

  • Preschool Registration Packet and forms must be completed in their entirety. Packets are available online www.csparks.org/preschool and at the Simkus and Fountain View Recreation Center.
  • A copy of your child’s birth certificate (new students only) must be submitted at time of registration. Children may not participate in the preschool program until student file is complete.

Preschool Payments

Payment is not accepted at Elk Trail Recreation Center, no exceptions. Consistent late payment or non-payment may result in suspension from the program and restrict future program registration for all Carol Stream Park District programs. If you have any payment questions or concerns, please contact the registration team at 630-784-6100. Program fee may be paid in full or enroll in the park district’s EZ Pay plan. Monthly drop off payments are NOT permitted.

For monthly EZ-Pay: Current month and last month payment is due in full at time of registration (after September 1). Any outstanding fees due to the Carol Stream Park District for program(s) and/or payments related to NSF checks, must be paid in full before the registration can be processed.

A $20 late payment fee will be applied for declined or late payments. The late payment fee will be assessed each month payments are not processed as scheduled. The Park District reserves the right to change of revoke a payment plan, or a participant’s participation in the program, based on insufficient payments.

Payment Due at Time of Registration

  • $65 non-refundable registration fee due at the time of registration. School year payments run September through May, and are taken out on the 1st of each month.
  • Allow 48 hours to process registration if registering after the school year has begun.
School Year Payment Schedule Payment Due Date
September September 1
October October 1
November November 1
December December 1
January January 1
February February 1
March March 1
April April 1
May  May 1


School Closing – Program Cancellation Procedures

In case of inclement weather, the park district preschool program will follow CCSD93. If CCSD93 cancels classes, the park district preschool program will also be closed. Snow days will not be made-up or refunded.

If the Elk Trail Recreation Center closes for any reason including weather or an emergency due to unforeseen circumstances, the preschool program will be closed and no refunds will be issued for these days.

Parents/guardians will receive notification of school closings through email by 8:00am.

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