Violations of any rule or regulation are subject to the following procedure:
- Verbal Warning – violator informed by staff of the violation
- Second Warning – a written warning issued to the violator
- Third Warning – membership may be revoked
Fitness members should report all specific concerns immediately to the Fitness staff.
Suspension and Cancelation Policy
Membership contracts have a minimum term of 12 months from date of purchase. If a member wishes to terminate their membership prior to end of 12 months, a $75 cancelation fee is required with completed cancelation form, and use of the fitness center is forfeit thereafter. Cancelation requests are NOT accepted by phone, email, or fax. Cancelation forms must be submitted in writing to Fountain View registration staff a minimum of 5 days prior to the next payment draft. Credits, refunds, and proration are not provided for absences of any kind.All medically-related suspension requests for longer than 3 months require a doctor’s note. Membership suspension is only available from the date the suspension form is received; retroactive credits or refunds are not available.
